Effective Date: July 6, 2026
This Data Retention Policy explains how long RepLogix retains different types of data, how data is deleted, and what options users, schools, and districts have regarding data retention. This policy supports school district procurement reviews and supplements our Privacy Policy.
RepLogix follows these core retention principles:
The following retention periods apply to different categories of data within RepLogix:
| Data Category | Retention Period | Basis |
|---|---|---|
| Active account data (rosters, attendance, performance entries, reports) | Retained for the duration of the active subscription | Service provision |
| Soft-deleted athlete records | Retained for 90 days, then permanently deleted | Accidental deletion recovery |
| Cancelled subscription data | Retained for 90 days after cancellation, then eligible for deletion | Reactivation window + compliance |
| Account credentials and authentication logs | Retained for the account lifetime + 30 days | Security and fraud prevention |
| Billing and payment records (metadata only — no full card numbers) | Retained for 7 years | Tax and financial record requirements |
| Support communications and messages | Retained for 2 years after resolution | Support quality and dispute resolution |
| System and security logs | Retained for 1 year | Security monitoring and incident response |
| De-identified / aggregated analytics | Retained indefinitely (not linked to identifiable users) | Product improvement |
Note: Full credit card numbers are never stored by RepLogix. Payment credentials are handled by Stripe, which maintains its own PCI DSS-compliant retention practices.
For schools and districts using RepLogix, the following additional student data retention provisions apply:
RepLogix is hosted on infrastructure maintained by Base44, which holds SOC 2 Type II and ISO 27001 certifications. Data is included in encrypted backups as part of standard disaster recovery procedures.
Users, schools, and districts may request deletion of their data at any time. To submit a data deletion request, contact:
Please include the following in your request:
We will process verified deletion requests within 30 days. Residual data in encrypted backups will be overwritten within the backup retention window described above.
When a user closes their account:
If RepLogix is subject to a legal hold, litigation, investigation, or regulatory request, data that would otherwise be deleted may be retained until the legal matter is resolved, even if the retention period in this policy has expired.
We may update this Data Retention Policy from time to time. When we make material changes to retention periods, we may notify users through the app, website, email, or account notice. Schools and districts under an active DPA will be notified of material changes that affect student data retention.
For questions about data retention or deletion, contact: